Frequently Asked Questions
Everything you need to know about your Pixi glow.
Does Pixi Beauty test on animals?
No, Pixi Beauty is a cruelty-free brand. We do not test our products or ingredients on animals, nor do we allow others to test on our behalf.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We accept returns for products purchased on our website within 30 days of the delivery date. Items must be in their original packaging and lightly used or unused.
Are your products safe for sensitive skin?
Many Pixi products are formulated with skin-loving botanical ingredients suitable for sensitive skin. However, we always recommend performing a patch test or consulting the full ingredient list provided on each product page.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I use the Glow Tonic correctly?
For best results, apply our Glow Tonic to a cotton pad and sweep across the face, neck, and décolletage after cleansing, avoiding the eye area. It can be used in the morning and evening.